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No Coverage after returning from the US

Anon
Not applicable

‎14-02-2015 09:10 PM

I was away in the US and returned home this morning. My iphone 5 still hasn't connected to the 48 network so I have no calls, texts and data. It worked over in the US to receive texts too but once I arrived home it didn't. There is no service dots in the top left corner at all. Anyone have any idea? Would be greatly appreciated!

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1 REPLY 1

dalyer
The Legend
The Legend

‎15-02-2015 12:48 PM

Did you try powering off and on again?

What happens when you scan for networks?

Can you see 48 (or O2) and connect?

Try putting €1 credit on it and syncing with iTunes as it may need reactivation on 48 and this can involve it sending a UK text.

If all else fails contact 48 support for advice:

 

http://www.48months.ie/help#ask-a-48-agent

 

Hope this helps,

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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