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Messages won't receive

shagan
Newcomer

‎30-10-2013 05:23 PM

Sometimes when I am texting people my phone will not receive a text up to an hour after the person has sent it. I have coverage and the message on the other persons phone says it's been delivered.
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1 REPLY 1

dalyer
The Legend
The Legend

‎30-10-2013 05:31 PM

Sounds odd.

Was it always like that?

Are the delayed texts coming from a particular network or any network at all?

Could you get somebody to test with delivery notifications switched on (if available) and see how these compare to you getting the message?

Could you test using another unlocked handset?

Maybe 48 support can advise?

 

How to get help

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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