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Lost my SIM

harka
Visitor

‎03-06-2013 08:32 PM - last edited on ‎19-06-2013 06:41 PM by Crew (retired)

I lost my 48 sim
Card can I order new one with same number nd I had 1 month free texts nd SMS would I get this back?

2 people had this problem.
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dalyer
The Legend
The Legend

‎03-06-2013 09:43 PM - edited ‎03-06-2013 09:44 PM

Yes - log into your online account and order a replacement here:

 

http://48months.ie/help/losthandset

 

This will immediately deactivate your existing one so somebody else cannot use it. The replacement SIM will be on your existing account/number.

 

You won't get back any "lost" days of your monthly membership or any services that may be used by somebody else before you deactivate your SIM by ordering a replacement.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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