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Internet

sarahoresanya
Newcomer

‎13-02-2015 04:35 PM

I just renewed my membership today and my internet was working fine till my friend connected her phone to my personal hotspot and now it's not working anymore. I configured my settings like I was told to do online and it's still not working. My internet has always worked fine for me so I don't know what's wrong now. Help please?
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3 REPLIES 3

dalyer
The Legend
The Legend

‎13-02-2015 05:23 PM

Did you change your internet settings?

What are your internet settings right now?

Have you tried powering off and on again?

Some other people are reporting internet connectivity issues but I don't know if this is a localised or network issue/

It's been working fine for me all day.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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sarahoresanya
Newcomer

‎13-02-2015 08:47 PM

I changed my internet settings to the recommended Internet settings and I've turned my phone on and off several times to no avail. Don't know what else to do.
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dalyer
The Legend
The Legend
In response to sarahoresanya

‎13-02-2015 08:49 PM

OK - seems like some people are having internet problems today although I haven't experienced them myself.

Probably best to log a support query and let 48 support advise.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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