48 Community

pukii · ‎26-02-2014

Hi, my internet isn't working, it is saying make sure your phone is set to roaming which it is? what could be wrong?

dalyer · ‎26-02-2014

Did it work before?
Are your internet settings correct?
You do have data roaming enabled?
Does powering off/on help?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎26-02-2014

And at the risk of asking the obvious... Do you have a data allowance with your membership or add on?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

pukii · ‎26-02-2014

amm yes i have membership paid and have internet remaining.

dalyer · ‎26-02-2014

What about the questions in my first post above?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Internet