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Internet is to slow

nathan2k11
Visitor
Internet on my phone is really slow it takes about 2-3 mins to load up a webpage depending if it has lots of pictures like 48 homepage etc it takes 4-5 mins. It can't even load up pictures on facebook when I refresh my news feed it takes forever and don't get me started onyYouTube vids it doesn't even load up I bought the Mitch membership which is 15gb and if it cant even play a vid what can I do with 15gb. Can any one help please
2 REPLIES 2

dalyer
The Legend
The Legend

Run a speed test and post the results.

 

https://play.google.com/store/apps/details?id=org.zwanoo.android.speedtest&hl=en

 

Are you on 2G or 3G? 

Dial *#*#4636#*#* and see what Network Type is listed (e.g. HSDPA etc.).

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable

hi