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I cant Register a replacement SIM

Anon
Not applicable

Cant seem to register my new replacemnt sim.. Any ideas, Thanks 

1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend
I have these problems too. See this thread for an email address that you can use to contact support if the website contract form ever fails to work like now.

http://community.48months.ie/t5/Techie-Updates/Complete-Planned-website-maintenance-0-45am-on-Wed-30...

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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9 REPLIES 9

Anon
Not applicable

I have enterd the registartion code here https://www.48months.ie/profile/sim# but it just logs me out when I press continue

If you followed this guide

 

48 Starter Guide

 

but it still doesn't work then you may need to contact support for assistance

 

How to get help

 

Hope  this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable

I follwed these step to regsiter my new shaped sim howver step 2 wont work http://community.48months.ie/t5/Most-Popular-Questions/Need-to-swap-your-SIM/td-p/15707..

You probably need to contact support so.

See the link that I posted above.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Anon
Not applicable
When I try to contact support I get directed to the login page when I enter my details (which are correct) the page just reloads itself and i still remain on the login page. i have been trying to contact support all day but every browser i try keep doing the same thing. Any other way i can get in contact with support?

Anon
Not applicable

Not just you. I have the same issue. And whenever I try to get to the support team, to log a ticket, it kicks me out straight away. 

Anon
Not applicable

I am enclosing a copy of the link when it kicks you out to the login page. As far as I can see there is a redirect route in the algorithm. Please flag it with the webpage support(whoever of the 48 crew is reading this right now), so they can debug it. Thanks.

 

https://www.48months.ie/auth/login/?redirect=fd7667384364d9dfaf9f2bd3020a82ddb286c1a648b38b5c

dalyer
The Legend
The Legend
I have these problems too. See this thread for an email address that you can use to contact support if the website contract form ever fails to work like now.

http://community.48months.ie/t5/Techie-Updates/Complete-Planned-website-maintenance-0-45am-on-Wed-30...

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

I've flagged the site issues with 48 so hopefully they will look into them ASAP.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.