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I can not buy my membership

zanga
Newcomer
 
6 REPLIES 6

dalyer
The Legend
The Legend

You need to post more info.

How exactly are you trying to buy membership?

What happens?

Any error messages?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

sorchar1997
Newcomer
I can't buy my member ship either I have 20 account credit and everytime I go to buy my memet ship it says error try again or system error this has gone on now for 3 days and I tried 4 different devices to try topping up on but it doesn't help

dalyer
The Legend
The Legend
Duplicate post.
See my reply to your other post here

http://community.48months.ie/t5/Need-Help/Error-messages/m-p/34887
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

lakeysle
Newcomer
I changed my payment from automatic top up to manual top up Now I have no options to top up

You mean on the website or on the iPhone app?

Have you tried logging out and in again?

If the option to topup has disappeared then you may need to contact 48 support for assistance:

 

http://www.48months.ie/help#ask-a-48-agent

 

Edit: I just enabled auto-renew then switched it off again and I still have the normal options for buying membership so it doesn't look like a general website problem.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.