18-01-2015 11:15 PM
19-01-2015 10:50 AM
When you buy a new membership it does not become active immediately. It kicks in when the current membership has expired. What does your online account say about your current membership and its expiry date? If it's 20th January then that means that your current membership expires tomorrow night at midnight and your new membership will start then. If you use up membership bundled allowances before the membership month is up then you can buy add-ons to tide you over until the membership expires.
Hope this helps.