The easiest way to get your unlock code is to ring eMobile’s customer care line on:
1800 690 000 from your pre pay and bill pay phone,
or on
1800 303 466 from any other phone
You’ll need to have the following details before you call :
Phone Make
Phone Model
IMEI of the phone
Account details
Pre Pay
If you’re with pre pay then you’ll need to have bought your phone more than 14 days ago, registered it, and spent at least €130 since you bought the phone.
If you haven’t spent €130, then they may ask you to pay them the remaining balance before getting the code.
Bill Pay
If you have a bill pay phone then you’ll need to have completed your contract and have no outstanding debt on your account.
Also, if you’ve upgraded and are still in contract for the upgrade then eMobile will only give you the unlock code for your original phone.
