Credit card
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19-08-2014 02:36 PM
Hi. Friend of mine can't top up using any visa credit card on his account. Have You any idea why is that. I can top up from my account as a gift no problem. Thanks
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19-08-2014 03:02 PM
Hey @bebiok there is an issue currently when trying to top up on Android devices using the Chrome browser - any chance he is trying to do that? In that case using a different browser or a desktop computer instead should work better.
You can also top up by voucher in case it is still failing on the website (he should log a support ticket with the 48 agents though so they can troubleshoot the issue for him), see here.
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19-08-2014 03:07 PM
Ok. Thanks;)
