48 Community

titania · ‎22-02-2014

Trying to pay my membership. Have tried several times with two different debit cards but keep getting the error " your credit card is not valid"

thibault1212 · ‎22-02-2014

Same problem here... Tech?

1amcn · ‎22-02-2014

Hi

You may have success of you shut down the process & restart from afresh.

Also, using an alternative search engine - say, Yahoo - as opposed to Google can help...

If it continues, log a support ticket:

Meantime, concider purchasing a 48 topup voucher at any retail outlet supporting payzone.

dalyer · ‎22-02-2014

Is it an Irish or UK card?

If not then it will not work.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎24-03-2014

@dalyer wrote:
Is it an Irish or UK card?
If not then it will not work.

Update on this. Irish and UK cards are accepted by 48.

And now cards from France, Spain, Germany, United States and Italy are also accepted for payments of up to €20.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

titania · ‎22-02-2014

I have tried both

dalyer · ‎22-02-2014

You mean both an Irish and a UK card?

You probably need to log a support request to get 48 support to help.

Hope this helps,

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Credit card error