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Can't receive calls

hammo70
Newcomer
Non 48 month phones cannot call me - says number disconnected. I can call , text and have internet & can receive calls from 48 month mobiles
1 ACCEPTED SOLUTION

dalyer
The Legend
The Legend
Did you port your number from another operator recently?
I'd so when?
It's possible that other operators haven't yet updated their number databases/routing tables properly yet.
Maybe contact 48 support and ask them to look into it?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

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4 REPLIES 4

dalyer
The Legend
The Legend
Did you port your number from another operator recently?
I'd so when?
It's possible that other operators haven't yet updated their number databases/routing tables properly yet.
Maybe contact 48 support and ask them to look into it?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

hammo70
Newcomer
Thanks dalyer - I will try 48 support

Anon
Not applicable
Did this work for you hammo70? I have contacted 48 support before about this but still can't receive calls from certain 3 and Vodafone numbers