28-02-2015 11:43 AM
28-02-2015 11:54 AM
What does your online account say about:
Remember that if you buy a new membership it doesn't start immediately if you have a current membership which still has time of its normal monthly period left to run. In that case the new membership stacks to kick in when the current membership has run its normal monthly course and expires. Buying a new membership doesn't prematurely terminate a current membership.
If you use up current membership allowances then you need to buy add-ons to tide you over until the end of the membership month.
Hope this helps.