48 Community

carolandtheblackparade · ‎10-04-2014

Not working........again

dalyer · ‎10-04-2014

Working fine for me here in D1/7.

I presume it's not simply a case of having used up your membershi/add-on data allowance?

If not, it's some other issue, your internet settings have not changed and look OK and rebooting doesn't help then you'll need to contact 48 support for assistance:

How to get help

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

View solution in context

dalyer · ‎10-04-2014

Working fine for me here in D1/7.

I presume it's not simply a case of having used up your membershi/add-on data allowance?

If not, it's some other issue, your internet settings have not changed and look OK and rebooting doesn't help then you'll need to contact 48 support for assistance:

How to get help

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

carolandtheblackparade · ‎06-09-2014

As per previous mail, you mention you are in D1, do you mean Dublin 11?? The coverage is always great there but i am in Co Kilkenny. Internet coverage is really schizophrenic the last few days. We are not all lucky enough to be in Dublin

dalyer · ‎06-09-2014

No - Dublin 1 and 7 but it normally works fine for me wherever I go in Dublin, around the country and roaming abroad.

Check the coverage map in case you are in an area of poor coverage.

What's the network coverage like?

Maybe also contact support directly as I suggested above.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.