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use a HuawauDownload failed

Visitor
Posts: 6
‎01-07-2020 02:00 PM

Hi All, I have Guido membership and received a message with a download.  When I select it I get a download failed message (data service unavailable, check network settings).

 

What setting am I supposed to check and what am I checking for?

 

Regards

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Re: use a HuawauDownload failed

[ Edited ]
The Legend
Posts: 16,710
‎01-07-2020 03:45 PM

I don't understand the post subject "use a HuawauDownload failed".
What sort of message? Email, SMS, MMS, etc.?
From whom? Not 48 I presume.

I presume the issue is that you're not on wifi and your carrier data is not working.
Assuming that to be the case did you previously configure your internet/MMS APN settings to enable data while out and about?

https://community.48.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

Hope this helps.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: use a HuawauDownload failed

The Legend
Posts: 16,710
‎01-07-2020 09:51 PM

Did that help at all @luddite ?


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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