What exactly do you mean by "topped up" here?
Membership purchase?
Add-on purchase?
Cash credit balance topup?
What does your My 48 account page say about your current membership status and expiry date?
http://www.48months.ie/my-48
Does it list any "next" membership and start date?
What about your allowance balances and cash credit balance?
What does your My History page say about recent payments/purchases?
http://www.48months.ie/my-48/my-history
If you bought a new membership and it has started yet then could it be because your current membership has not yet expired?
Memberships always last a full month even if you have used up your membership allowances.
In that case you need to buy topups and not a new membership in order to use the relevant services.
Buying a new membership does not terminate a current one before the membership month is up.
The new membership will "stack" to kick in when the current membership eventually expires.
Hope this helps.
