new sim
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04-12-2017 07:33 PM
Im ordering a new sim as im changing phone so i need a nano sim and i currently have a micro sim. As im keeping my same number will i loose the membership i have already paid for this month on my old sim...is there any way to avoid loosing my membership
3 REPLIES 3

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04-12-2017 08:56 PM
Just order a replacement SIM using the "swap" option and when you get the SIM and activate it as a replacement (not a new SIM) then it will be linked to your existing account/membership/number/credit etc.
http://community.48months.ie/t5/The-Knowledgebase/You-need-a-new-SIM/ta-p/8487
Hope this helps.
http://community.48months.ie/t5/The-Knowledgebase/You-need-a-new-SIM/ta-p/8487
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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04-12-2017 10:13 PM
Ive already ordered my nano sim last fri, still waiting for it to arrive, i didnt realise there was a swap option, maybe theres a swap option when im activating it ?

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04-12-2017 10:23 PM
Not to worry.
When you get the new SIM don't activate it.
Contact 48 support (see my signature below) and tell them that you want to activate the new SIM as a replacement and they'll be able to assist.
Hope this helps.
When you get the new SIM don't activate it.
Contact 48 support (see my signature below) and tell them that you want to activate the new SIM as a replacement and they'll be able to assist.
Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
