48 Community

arronnewman · ‎28-05-2017

Hi I bought two memberships by accident cos it said error the first time hut I've been charged twice does anyone know what happens?

dalyer · ‎28-05-2017

The second membership should have stacked on your account to kick in when the first one has run its course and expires.

If you want a refund for the second one you should contact 48 support and ask them about it.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎28-05-2017

The second membership should have stacked on your account to kick in when the first one has run its course and expires.

If you want a refund for the second one you should contact 48 support and ask them about it.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎28-05-2017

Did that help at all @arronnewman?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

arronnewman · ‎28-05-2017

Yeah I got sorted thanks

dalyer · ‎28-05-2017

Glad you got it sorted.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎29-05-2017

Did you ever get this issue sorted @arronnewman?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.