22-11-2023 01:54 PM
22-11-2023 02:09 PM - edited 22-11-2023 02:33 PM
I presume that your friend is using an Australian mobile number?
International texts are not covered by membership/add-on allowances.
You need cash credit on your account to pay for international calls and texts.
See here:
You'll also need an active membership in order to be able to send international texts or make international calls.