Why can't I update my payment details?

[HenryM2828]

Why can’t I update my payment details on my 48 plan

[dalyer]

You mean here?

• https://48.ie/my48/settings/payment-details

What happens?

Any error messages?

If it's not working for you then you may need to contact 48 support for further assistance.

See the links in my signature below.

[WilliamK8778]

Really 

 Old thread but I thought I'd add this as it's really strange. The payment details section is grayed out for me but I was able to access it directly using the link you provide 

[dalyer]

That's odd alright.

Is it the same in both the app and using the website?

Does clearing 48 cookies in the browser make any difference?

You'll probably need to contact 48 support about why the link is disabled on your account.

See the links in my signature below.

[YaoY0112]

Hello. Do u solve this problem?I meet the same one T T

[dalyer]

If you're having the same problem then, as I mentioned before, you'll probably have to contact 48 support for further assistance. 

See the links in my signature below.