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Unable to renew membership plan

eki_13
Newcomer

Hello,

I'm unable to renew my membership plan for the past few days.

I've tried on 3 different devices but I keep getting an error something went wrong on the last step.

I aprove the transaction 2FA but still gettin error.

Thanks in advance!

1 REPLY 1

dalyer
The Legend
The Legend

When were you last able to successfully buy a membership plan? 

Was it using one of these cards? 

Are you using this link? 

If the problem persists then you'll probably have to contact 48 support for assistance. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).