05-03-2024 12:55 PM - last edited on 05-03-2024 12:59 PM by dalyer
I'm unable to update my.plan on your website I've been trying for 3 days
05-03-2024 12:59 PM
What happens?
Any error messages?
If you're using the app then does it make any difference if you switch to the website instead - or vice versa?
Were you ever able to successfully buy stuff on 48 before?
Are your card details still valid or could they have changed?
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com
14-03-2024 01:43 PM
Did you get sorted ? Im having the same problem
14-03-2024 02:21 PM
What happens?
Any error messages?
If you're using the app then does it make any difference if you switch to the website instead - or vice versa?
Were you ever able to successfully buy stuff on 48 before?
Are your card details still valid or could they have changed?
If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com
15-03-2024 05:22 PM
I also have had this problem for several days now. On the website it says this error message on the Dashboard and Buy Plan pages. It is a severe inconvenience as I need to top up but can't do so, so I'm in a serious bind.
15-03-2024 06:51 PM
You'll need to contact 48 support about this.
See the link in my signature below or email them at support@48months.zendesk.com
20-05-2024 10:52 AM
20-05-2024 10:57 AM
20-05-2024 12:06 PM
What happens when you try to buy the €12.99 membership plan any?
Any error messages?
If you're trying the app then try the website instead or vice versa.
If you need to contact 48 support about this then see the links in my signature below.