Reply

Trying to edit my Mastercard details

Newcomer
Posts: 1
‎17-12-2022 02:41 PM
When I try to edit my card. It says the name is not valid. It's my name
Posted from Generic Android 2.0
Reply
0 Likes

Re: Trying to edit my Mastercard details

[ Edited ]
The Legend
Posts: 17,379
‎17-12-2022 04:21 PM

Could you be entering accented letters that the form can't cope with?

E.g. if your name has an 'á' then try entering 'a' instead?

Can you try another browser/device?

Did it accept your name in the same format before?

If necessary contact 48 support about this.

See the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Top Discussions
Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community