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Trying to edit my Mastercard details

joanm9422
Newcomer

‎17-12-2022 02:41 PM

When I try to edit my card. It says the name is not valid. It's my name
1 person had this problem.
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1 REPLY 1

dalyer
The Legend
The Legend

‎17-12-2022 04:21 PM - edited ‎17-12-2022 04:22 PM

Could you be entering accented letters that the form can't cope with?

E.g. if your name has an 'á' then try entering 'a' instead?

Can you try another browser/device?

Did it accept your name in the same format before?

If necessary contact 48 support about this.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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