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Trying to edit my Mastercard details

joanm9422
Newcomer
When I try to edit my card. It says the name is not valid. It's my name
1 REPLY 1

dalyer
The Legend
The Legend

Could you be entering accented letters that the form can't cope with?

E.g. if your name has an 'á' then try entering 'a' instead?

Can you try another browser/device?

Did it accept your name in the same format before?

If necessary contact 48 support about this.

See the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.