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Topped up but saying "merchant is processing your payment"

ShaizaM1530
Newcomer

‎07-03-2024 06:18 PM - last edited on ‎07-03-2024 06:25 PM by The Legend

I have topped up from the app. The money has been deducted but it says the merchant is processing your payment. It’s been like this for 20 mins now. Can u please fix this issue

1 person had this problem.
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dalyer
The Legend
The Legend

‎07-03-2024 06:24 PM - edited ‎07-03-2024 07:19 PM

> it says the merchant is processing your payment

Where exactly is it saying this?

You'll have to contact 48 support and/or your bank about such payment issues.

To contact 48 support see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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