Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Top up

denise_b
Newcomer

‎31-07-2018 05:10 PM

I’m after topping up and haven’t used it went to make call and it’s saying I have no minutes left and need to top up eent to do that again but it’s after taking the 10 from my balance the first time can someone help me please
0 Likes
4 REPLIES 4

dalyer
The Legend
The Legend

‎31-07-2018 05:58 PM

What do you mean by top-up here?
Cash credit balance top-up?
Membership purchase?
Add-on purchase?
What does your My 48 account page say about your membership status, expiry date and allowances/cash credit balances?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
1 Like

dalyer
The Legend
The Legend

‎31-07-2018 07:53 PM

Did that help at all @denise_b?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
1 Like

denise_b
Newcomer

‎16-08-2018 01:33 PM

Thank you 🙂
0 Likes

dalyer
The Legend
The Legend
In response to denise_b

‎19-08-2018 01:40 AM

Er, did it help @denise_b?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
0 Likes