What exactly do you mean by "top up"?
What exactly did you buy?
Membership plan, add-ons, cash credit?
What does your Transactions page say about your recent payments?
Does your My48 account dashboard list an active membership plan?
What exactly do you mean by "didn't top up on my phone"?
What exactly is/isn't working right now?
Connection to the 48 network - i.e. signal bars?
Incoming/outgoing calls?
Incoming/outgoing texts?
Mobile data?
When was everything working ok last?
If you need to contact 48 support about this then see the links in my signature below.
