Top up

[MargaretK9697]

I’m unable to get my phone working after topping up by €20. Can you please help me out.
Margaret

[dalyer]

You need a membership plan in order to be able to use outgoing services (outgoing calls and texts and mobile data):

• https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105

What does your Transactions page say about your recent payment? 

• https://48.ie/my48/transactions

Sounds like you just added €20 cash credit to your account which won't give you access to outgoing services?

If you need to contact 48 support about this then see the links in my signature below.