Top up credit
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04-07-2018 07:18 PM

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04-07-2018 07:25 PM
If you entered the top-up code then why do you need it again?
That doesn't make sense to me.
If you're stuck then you'll probably have to contact 48 support (see the link in my signature below) but I doubt that they have access to the relevant info here.
Hope this helps.

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04-07-2018 09:32 PM
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05-07-2018 12:40 PM

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05-07-2018 12:56 PM
I still don't get it.
When you topup your cash credit balance with a topup voucher you do so with the voucher code.
Once that's done the cash credit should appear on your 48 account's cash credit balance and the voucher code is no longer relevant (because it has been used).
Thereafter you can buy membership, add-ons or paid services with the cash on your account's cash credit balance.
I still don't understand why you need the voucher code again.
You might get a quicker reply if you use the Chat support feature - see the link in my signature below.
Hope this helps.
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05-07-2018 01:45 PM

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05-07-2018 03:40 PM
OK - so you managed to topup and buy membership after all?
If so that's good to hear.
