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Sim

johnny96
Newcomer
I’ve ordered a replacement sim and wondering will it be the same number because I need a new number
1 REPLY 1

dalyer
The Legend
The Legend

A replacement SIM uses your existing number.

See here:

If you want a new number (why?) then you'll need to register as a new customer with a different email address and follow the same process for getting started as you did originally.

See the New to 48 FAQs for the relevant information:

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).