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Sim Card

HannahO1534
Newcomer

‎16-11-2020 08:36 PM

I just got my 48 Sim card today I get in unlock my Sim card with the pin and then a black screen comes up and says network Sim card unlock please enter puk or something around this lines anyway then I enter my puk and then it says network unlock unsuccessful so it won't let me use anything what do I do
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dalyer
The Legend
The Legend

‎16-11-2020 09:10 PM

Is your phone unlocked for use on any network?
Sounds like it may be locked to another network.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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