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SIM not working

domdbomb94
Newcomer

My sim is not showing any signs of signal. No calls can be made or received, no texts can be sent or received . I have a duel sim phone and the second sim is working perfectly. I removed rhe sim and put it back in again , turned on and off and still no joy. Help appreciated

2 REPLIES 2

dalyer
The Legend
The Legend

Did it ever work?

Can you get a 48 network connection with it?

Is the phone unlocked for use on any network?

What carrier is the second SIM for?

Does the 48 SIM work if you switch it to the other SIM slot?

Do you have an active membership?

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

DenisC7969
Newcomer
Me too