What does your My48 account dashboard say about your current membership plan status and expiry date?
What does your Transactions page say about your recent payment?
Does your Buy Plan page list any stacked upcoming membership plans?
What exactly is/isn't working?
Connection to the 48 network - i.e. signal bars?
Incoming/outgoing calls?
Incoming/outgoing texts?
Mobile data?
What happens when you try to use outgoing services?
Any error messages?
When were you last able to successfully renew your membership plan?
If you need to contact 48 support about this then see the links in my signature below.
