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Recharge

JitendraN0078
Newcomer

yesterday

I have recharged plan of 25e on my activation plan and it should work for 2 months but it is just 1 month and it shows you have to renew plan paying 12,99 so where is my 1 months remaining plan?
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1 REPLY 1

dalyer
The Legend
The Legend

yesterday

Was it your first plan purchase? 

If so then the €25.98 will have comprised €12.99 for the one time activation fee plus €12.99 for the plan itself. 

€12.99 Plan

This €12.99 Plan is only available to new 48 customers who order their 48 SIM and purchase a €12.99 Plan from the 5th April 2022. A one-time activation fee of €12.99 applies with the first plan purchase.

You should probably qualify for your second month free at the moment so that effectively cancels out the activation charge. 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).
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