28-07-2022 08:52 PM
28-07-2022 09:30 PM
Did you read this?
https://community.48.ie/t5/The-Knowledgebase/Getting-Started-Move-Your-Number/ta-p/53100
You probably need to contact 48 support.
See the link in my signature below or email them at support@48months.zendesk.com