Plan purchase

[noura4225]

Hi, I have a plan purchase stuck for 3 days.
I cannot buy a new plan on app or browser.
Can you please reset my account and remove the pending purchase?

[dalyer]

What exactly do you mean by "I have a plan purchase stuck for 3 days"?

What happens when you try to buy a new plan here? 

• https://48.ie/my48/memberships

Any error messages? 

When were you last able to successfully buy a membership plan?

Is you payment card still valid, not frozen via your online banking, and there's sufficient cash in the account if it's a debit card?

You may need to contact 48 support about this. 

See the links in my signature below.

[noura4225]

You already have a plan purchase in progress which can take up to 5 minutes. Please wait for it to reflect in your account before purchasing another.
This is the notification you receive when trying to get plan.

[dalyer]

You'll most likely have to contact 48 support about this so. 

See the links in my signature below.