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No text allocation

plumbob
Visitor
Changed to Mitch plan money taken yesterday got mobile calls and internet but no text allocation should have got 100
5 REPLIES 5

dalyer
The Legend
The Legend
What does your My 48 account page say about your current membership status and expiry date, allowance balances and does it list any next membership and start date?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

plumbob
Visitor
Paid expires 18th Sep Mitch 48 minutes 15.6 GB data but zero texts

dalyer
The Legend
The Legend
Ok thanks.
You'll have to contact 48 support so and get them to look into this for you.
Option 3 here

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

plumbob
Visitor
Yes thanks text failed to update on new plan sorted in few minutes when I contacted them. Thanks again.

That's odd but glad you got it sorted via 48 support.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.