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No membership

Newcomer
Posts: 1
‎13-05-2023 12:31 PM
My membership ran out today and I’ve paid online yet it’s not working and when I log into my profile it says I’ve paid for both June and July on the first day of both months which is not what I had planned
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Re: No membership

The Legend
Posts: 17,525
‎13-05-2023 01:30 PM

Are you sure that your current membership doesn't expire at midnight tonight? What exactly does your My48 account page say about your membership status?

 

 

What does your Transactions page say about recent transactions?

 

 

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
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