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New Sim delivery

KelseyS0001
Newcomer

‎06-11-2023 10:33 AM

Hi,

I ordered a new simcard last week and have yet to receive notification that it has even been delivered. I urgently need to use my phone as I am expecting important phone calls. Everytime I try to chat on Customer Care the option to message is not there. I cannot buy a sim in any of the Funtech stores as I am not a new customer.
Incredibly frustrated. Is there any way to contact this crowd??
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1 REPLY 1

dalyer
The Legend
The Legend

‎06-11-2023 12:59 PM - edited ‎06-11-2023 01:00 PM

You can email 48 support at support@48months.zendesk.com

The chat option might be available if you try a different device/browser.

It never appears for me on mobile for some reason - only on Chrome desktop.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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