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My phone doesn't work abroad

teliarea
Newcomer

‎27-06-2015 08:49 AM

I have updated my membership and paid €7.50 for add ons for EU ROAMING. But I am here in Amsterdam and my phone says there is no service or "searching". Also in the settings on My phone the 'carrier' option disappears every time I go into it.
I was wondering if you could fix this asap please
Thank you
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2 REPLIES 2

dalyer
The Legend
The Legend

‎27-06-2015 10:30 AM - edited ‎27-06-2015 10:39 AM

The usual iPhone problem while abroad.

Try this but (a) you may have to try several times in order to "catch" the relevant menu option and (b) the specific menu options may vary from one version of iOS to another:

 

http://community.48months.ie/t5/Need-Help/Abroad/m-p/35574#M13526

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend

‎07-07-2015 11:43 AM

Did that help at all?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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