My friend lost her phone can I order a sim for her

[murphy924]

She doesn't know her user id and password. Can I order her a sim and set it up on her new phone

[dalyer]

She needs to do this herself: 

• https://community.48.ie/t5/The-Knowledge-Base/Do-You-Need-a-New-SIM/ta-p/8487

She'll need her email address and password to log in: 

• https://community.48.ie/t5/The-Newsroom/My48-Account-Security-Update/m-p/72840

If she doesn't know either of these then she'll need to get in contact with 48 support for further assistance.

• https://community.48.ie/t5/The-Knowledge-Base/My48-Login-Issues/ta-p/240

To contact 48 support see the links in my signature below.