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My SIM, data and messages not working

AnyaG8502
Newcomer

yesterday - last edited yesterday by The Legend

Suddenly my mobile data , local calls and messages stop working. My account of 12.99 unlimited data shows I have used 200 GB data and 5000 mins of text . My susbcription is expiring by the end of this month. So what can I do ?

 

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dalyer
The Legend
The Legend

yesterday - last edited yesterday

That's odd. If you're on the €12.99 membership plan then your My48 account Dashboard should show the amount of data used, not a 200GB allowance. E.g. like this: 

Screenshot_20241217-181411.png

You'll probably have to contact 48 support about this as it sounds like something isn't right. 

To contact 48 support see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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