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My 10.99 plan did not autorenew ?

VedaP4007
Newcomer
10.99 plan
1 ACCEPTED SOLUTION

VedaP4007
Newcomer
Can I webchat

View solution in context

4 REPLIES 4

VedaP4007
Newcomer
Can I webchat

To contact 48 support see the links in my signature below.

Why did you mark your own post as a solution? 

Does that mean that the issue has been fixed or rectified itself?

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

dalyer
The Legend
The Legend

If auto-renewal failed then are you sure that you payment card is still valid, isn't frozen via your online banking, and there are sufficient funds in the account if it's a debit card?

What happens if you try to buy a membership plan manually here? 

Any error messages?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

VedaP4007
Newcomer