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Moving to another operator

beti45
Newcomer

‎04-12-2019 09:57 AM

Im gonna move my number to Gomo, new Irish operator.they asking for my 48 account number, which I don't have with 48.How can I move my current phone number to the new operator and close my account with 48???
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2 REPLIES 2

dalyer
The Legend
The Legend

‎04-12-2019 11:33 AM - edited ‎04-12-2019 11:34 AM

Just put your phone number in that field.

That's basically your account number with 48.

You don't need to do anything to close your account with 48 when you move.

Except maybe disable auto membership renewal if you have it enabled to avoid the risk of paying for 48 membership after you have left.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎04-12-2019 01:24 PM

Did that help at all @beti45 ?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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