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Money taken from bank got no credit cant make calls etc

janemoore
Visitor
 
3 REPLIES 3

dalyer
The Legend
The Legend

What does your Transactions page say about your recent payment?

What exactly was purchases?

Membership plan, add-on, cash credit? 

What does your My48 account dashboard say about your current membership plan status and expiry date?

When were you last able to successfully buy a membership plan?

What exactly is/isn't working for you? 

Connection to the 48 network - i.e. signal bars? 

Incoming/outgoing calls? 

Incoming/outgoing texts? 

Mobile data? 

When was everything working ok last? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

janemoore
Visitor
Money taken from bank but can't use phone for calls etc Why ????

Duplicate threads/posts merged. 

There's no need to create multiple threads about the same issue. 

Especially when your original thread received feedback already. 

If you need to contact 48 support then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).