03-10-2015 01:46 PM
03-10-2015 08:15 PM - edited 03-10-2015 08:16 PM
Most likely one of these FAQs explains what's happening here:
I bought my membership - why can't I call or text?
Bought membership - can't call/text
Hope this helps.
04-10-2015 12:52 PM
Did that help at all?