Reply

Membership

Newcomer
Posts: 1
‎28-03-2021 10:16 AM
My membership expires every 28 days lately instead of one month. I never use all of my data in a month.

According to your membership plan it say 'Membership applies for one month. If you buy your membership on 2nd of February you will need to buy your next membership on 2nd of March.

Why I have to top-up every 28 days.
Posted from OnePlus A5010
Reply
0 Likes

Re: Membership

The Legend
Posts: 16,481
‎28-03-2021 12:11 PM
A membership that starts in February will end in March after 28 days - or 29 in a leap year.
Other memberships will last 30 or 31 days depending on what month they start in.
Are you sure that's not the issue and it's just your most recent membership that is affected and not all of them?
As opposed to every one of your memberships only lasting 28 days?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
Reply
0 Likes

Re: Membership

Visitor
Posts: 6
‎29-05-2021 09:40 PM
So if my membership was bought on the 5th of May do I have to renew it on 1st ofJune?
Posted from Generic Android 2.0
Reply
0 Likes

Announcements
Welcome to the 48Community!

To take part in the discussions or to post your own question, you'll need to register so If you haven't already registered, now is a good time to do so. Register now >>

While you're here, check out our "Featured Topics" below.

Our Troubleshooting Guide and Knowledgebase contain help and support articles and popular questions to help you as a 48 customer.

Order a free SIM
Earn some extra credit or cash with MatesRates!
Unlock your phone
Ask the community