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Membership

ossie
Visitor

‎06-04-2018 11:20 AM

I topped up with €10 but when I try to buy membership from balance it will only give me an option to buy with card. Any help appreciated.
1 person had this problem.
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2 REPLIES 2

dalyer
The Legend
The Legend

‎06-04-2018 02:15 PM

Does your cash credit balance show the €10 topup?

How are you trying to buy membership?

Via the app?

Via the website?

By text (http://community.48months.ie/t5/The-Knowledgebase/How-do-I-buy-stuff-by-text/ta-p/3974)?

Maybe try one of the other methods to see if it makes any difference?

Otherwise you'll probably need to contact 48 support - see the link in my signature below.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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dalyer
The Legend
The Legend
In response to dalyer

‎07-04-2018 01:18 PM

Any update @ossie?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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