Membership My48 app is down and unresponsive
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02-04-2024 11:31 AM - last edited on 02-04-2024 12:37 PM by dalyer
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02-04-2024 12:37 PM - edited 02-04-2024 12:38 PM
Please explain in more detail what precise issue you are having.
The My48 app seems to be working fine for me.
What happens when you try to use it?
What exactly do you mean by "down and unresponsive"?
Even if it is not working for you you can still do everything that you need via the web interface:
If the app isn't working for you then try uninstalling and reinstalling it maybe.
If you need to contact 48 support then see the links in my signature below.
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02-04-2024 11:15 AM
No reply
The48 app is frozen and has been like this for months
I can’t access my membership to change it
I had no roaming data when I was away
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02-04-2024 12:47 PM
Regarding the app issue see my previous reply:
Regarding the roaming data issue, to avoid problems in future if your SIM predates January 2023 then you should request a replacement:
Then you should check these threads for suggestions:
- https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
- https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352
And, if all else fails, you should contact 48 support for further assistance.
See the links in my signature below.